Privacy Policy
Effective date: November 7, 2026
House of Mutombo Media, LLC ("House of Mutombo," "we," "us" or "our") operates the House of Mutombo website. House of Mutombo is an independent digital news publication that reports on the community impact of foundations, organizations and individuals, and publishes the Kindness City Index. This Privacy Policy explains the personal information we collect, how we use and share it, and the choices and rights you have.
Information we collect
Information you provide. Through our forms we collect your name, email address, phone number, city and state, and the content you submit, including story submissions, nominations and cheers. Through Claim This Profile we collect your name, title and work email address. If you contact us directly, we keep that correspondence.
Information collected automatically. When you visit the site, we and our service providers collect your IP address, device and browser data, cookie data, and information about the pages you view and the links you select.
Information from other sources. Stories on the site rest on published reports and public posts. When a story concerns you, the facts we publish come from those sources, and embedded posts come from the platforms that host them.
How we use your information
We use personal information to verify and publish stories, credit contributors, respond to requests and corrections, send the newsletter you request, measure readership, operate and protect the site, and meet our legal obligations.
How we share your information
We share personal information with service providers that host the site, send email and measure readership, under contract. We also share it when the law requires, to protect our rights, and in a business transfer. We do not sell your personal information, and we do not share it with third parties for their own marketing. Published credits and stories appear publicly by design.
Embedded content and third-party links
The site embeds posts and video players from platforms such as Instagram and YouTube. Those platforms may collect data about you under their own privacy policies when you view or interact with embedded content. Links to other sites operate under their own terms and privacy policies.
Cookies
Essential cookies run the site and remember your choices. Analytics cookies measure readership. Embedded content from social platforms may set its own cookies. Your browser settings control cookies generally, and you may block or delete cookies in your browser at any time.
Do Not Track
We do not respond to browser Do Not Track signals. Third parties may collect information about your online activities over time and across sites when you use House of Mutombo.
Children
The site serves a general audience and is not directed to children under 13. A user who reports an age under 13 receives a parent route, and the form discards that user's entries. A parent may request deletion of a child's information by writing to the privacy contact below.
Your choices and rights
You may unsubscribe from email at any time. You may request access to, correction of or deletion of your personal information by writing to the privacy contact below. Residents of states with consumer privacy laws, including California, may hold additional rights, which House of Mutombo honors. We respond to requests within the time those laws allow.
Security and retention
We protect personal information with reasonable safeguards. Permission and consent records are kept for the life of each use plus three years. Newsletter data is kept until you unsubscribe. Other information is kept only as long as the purpose for which it was collected requires.
Changes to this policy
We post changes to this policy on this page with a new effective date, and we note material changes on the homepage.
Contact us
Privacy questions and requests go to fiftyfive@mutombocoffee.com, or by mail to House of Mutombo Media, LLC, 400 Poydras Street, Suite 2620, New Orleans, LA 70130, United States.